At GlowCraft Lighting, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you shop with us.
1. Information We Collect
We collect only what’s needed to fulfill orders and provide the best service:
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Full Name
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Email Address
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Contact Number
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Shipping Address
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Payment Method (EasyPaisa, JazzCash, COD)
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IP Address and browsing activity (for fraud prevention and analytics)
👉 We do not store credit card or banking information.
2. How We Use Your Information
Your data helps us:
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Process and ship your orders
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Send order confirmations, tracking updates, and support communications
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Improve the quality of our services and website
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Detect and prevent fraudulent activity
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Comply with legal and tax obligations
3. How We Protect Your Data
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We use SSL encryption and secure hosting to protect your data during transactions.
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Access to personal data is restricted to authorized personnel only.
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We never share or sell customer data for marketing to third parties.
4. Use of Cookies
We use cookies to:
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Keep your shopping cart active
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Personalize your browsing experience
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Analyze site traffic and performance
You can choose to disable cookies in your browser, though some features may not function properly.
5. Data Sharing
We may share your data only with:
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Courier partners for shipping
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Payment gateways for transaction processing
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Legal authorities when required by law
6. Your Rights
You have the right to:
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Access and review your personal data
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Request corrections or deletion
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Opt-out of marketing communications
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Request details on how your data is used
7. Data Retention
Customer data is stored only as long as required to fulfill orders, legal compliance, or after-sales support. Once no longer needed, data is permanently deleted from our systems.
8. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted on this page.
